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Nurses. . .
We want
you!
If
you are a nurse
and interested in joining
the PRN team
contact us
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We are your emergency, after hours, triage service. Our
experienced staff of licensed Registered Nurses are
wonderful in listening, coaching and offering education
to our physician’s patients and their families. We
provide guidance through urgent, emergency or crisis
situations that occur when the office is closed. We also
provide assistance with hospital approval and referrals.
Positive Reinforcement Nursing is not, nor do we try to
be, a substitute for our physicians. We have 24 hour
access to them and any scenario requiring their
attention will be forwarded immediately. Patients will
never be denied the chance to speak with their Doctor,
or the Doctor on-call, if they feel it is necessary.
However, we are highly trained and experienced and
typically resolve as much as 98% of after office hour
calls. We strive to maintain a very high degree of
patient satisfaction. We follow very detailed and
specific protocols which include addendums and orders
from their health care provider covering virtually every
type of call. Patients can be assured we are giving them
advice that their provider has approved. A detailed
report of each call is faxed to the practice the
following day. We maintain strict HIPAA compliance.
We provide your patients prompt, accurate information,
in a sincere and friendly manner, (Sometimes just a kind
and understanding voice in the middle of the night is
all that is needed.) We will return patient’s calls as
soon as possible, usually between 7-10 minutes and the
wait should never be more than 30 minutes. |
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